Upon payment of the deposit, the buyers and travellers agree to be bound by the following terms and conditions.

Experience Sport! is a sponsored representative of Travel Leaders Group Holdings, LLC (collectively “Experience Sport!”) and are acting solely as agents. Experience Sport! is responsible for making the arrangements for accommodations, services and event tickets that constitute the travel package, except to the extent that those accommodations, services or event tickets cannot be supplied or become no longer available for reasons beyond Experience Sport!’ control, including without limitation a Force Majeure event. Experience Sport! shall not be liable to the traveller for loss or damage arising from prevention or delay in performance of its obligations where same is a result of a Force Majeure. For the avoidance of doubt, nothing shall excuse the traveller from any payment obligations under the agreement between Experience Sport! and the traveller.

Experience Sport! shall not be liable, for any personal injury, property damage, inconvenience, loss of time, or any other loss or damage, direct or indirect, arising out of any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person rendering any service or providing any accommodation or event in conjunction with the travel package. Experience Sport! shall not be liable, for any injury, loss or damage, direct or indirect, sustained as a result of theft, accident, mechanical breakdown, government action, Force Majeure event, failure to make timely payments, or any other reason beyond Experience Sport!’ control.

In these terms and conditions, “Force Majeure” includes but is not limited to acts of God, war, including armed conflict, strikes or labour disputes, riots, public health emergency, government regulation or advisory (including travel advisory warnings), civil disturbance, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending the event which is the subject of the agreement between Experience Sport! and the traveller (the “Event”), disaster, fire, earthquakes, hurricanes, unseasonable extreme inclement weather, shortages or disruption of the electrical power supply causing blackouts or rolling blackouts or other essential utilities, or any other cause or causes, similar to or dissimilar to the foregoing, beyond the control of Experience Sport!.

If the Event is postponed or delayed or moved to a new venue or location as a result of a Force Majeure event: (a) Experience Sport! may, at its sole option and without being liable for any loss or damage suffered by the traveller terminate this agreement forthwith by giving notice to that effect to the traveller; or (b) if no such notice is provided pursuant to paragraph (a) above and so long as the Event occurs within twenty-four months of the originally scheduled Event date, Experience Sport! shall be deemed to have elected to perform its obligations under this agreement on the new date and/or at the new venue or location and the traveller shall be bound to perform its respective obligations under this Agreement on the new date and/or at the new venue or location and Experience Sport! shall not be liable for any loss or damage suffered by the traveller as a result of the relocation and/or delay. In the event that paragraph (b) above applies, Experience Sport! may substitute any services being provided by Experience Sport! to the traveller, including without limitation, air carrier, motor coach company and/or hotel, with comparable services, to accommodate the change to the Event in its sole and absolute discretion without any liability whatsoever to the traveller.

Cancellations and Refunds
Experience Sport! requires written notification of cancellation from the traveller. Cancellation notifications received before final payment is due are subject to a cancellation fee equal to the deposit payments. Cancellations received after final payment is due are subject to a cancellation fee equal to 100% of package amount. All travel documents, if issued, must be returned to Experience Sport! prior to any refund being issued. Refunds shall not be given for unused travel services or any portion thereof. If cancellation by one or more travellers alters the room requirements of the remaining travellers, travellers still traveling may be required to pay a revised rate. Unless otherwise stated in the purchase order, group bookings are 100% non-cancellable and non-refundable.

We regret that we cannot make exceptions for personal emergencies. We recommend that you consider purchasing travel insurance. Exceptions to this policy cannot be made for any reason, including weather, Force Majeure events, personal or medical emergencies.

Reselling and Changes to Booking
Due to the nature of sports travel, resale of all Experience Sport! packages is strictly prohibited. Packages can be transferred to friends and family provided changes are received a minimum of 30 days prior to travel. We are not able to make exceptions due to personal emergencies and we recommend travellers purchase travel insurance. If you require, Experience Sport! is able to sell you travel insurance for your Travel and Travel/Medical insurance needs. Changes to event tickets or any other package inclusion is not permitted after purchase and confirmation of sports travel package.

Documentation and Personal Identification
It is the responsibility of each individual traveller to obtain the documentation required for their trip such as passports, visas, birth certificates and photo identification. Those denied at any border will not be entitled to any refund.

Hotel Accommodations
Traveller agrees to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges can include food, beverages, telephone use, internet use, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. Hotels expect departing guests to vacate rooms by approximately 12 noon and arriving guests to check-in later than approximately 3pm to allow for cleaning and housekeeping service. Host hotels do their best to minimize inconvenience and store luggage if you arrive early or need to depart late. Experience Sport! reserves the right to substitute confirmed hotels with comparable accommodations at either their own or the hotel’s discretion. Accommodations are subject to availability. Names of travellers staying in the hotel must be provided to Experience Sport! 30 days prior to travel. Late names, or name changes, that occur inside 30 days of travel will be charged a $50.00/room fee. Late names, or name changes, that occur inside 14 days of travel will be charged a $75.00/room fee.

Tickets (For Packages Including Event Tickets)
Unless stated otherwise, Experience Sport! is not and does not hold itself out to be the official ticket box office for the events in any travel package. Upon payment of the deposit, traveller acknowledges that Experience Sport! often pays a premium to obtain tickets to sold out events and that Experience Sport! accesses tickets from a variety of sources that may or may not include the official ticket sales channel and secondary ticket market sources. Traveller hereby gives permission to Experience Sport! to use its best judgment and experience and all available ticket sources to provide the tickets included in the travel package. In the event that Experience Sport! is not able to provide tickets ordered, or a reasonably comparable alternative, Experience Sport! will reimburse the traveller an amount equal to the amount paid by the traveller for the tickets purchased but not delivered. This reimbursement will constitute the full and final extent of Experience Sport! obligation to the traveller in respect to the non-delivery and any loss or damage, direct or indirect, arising there from. Masters Packages: The Masters Golf Tournament is a unique event in sports where patrons of Augusta National make their personal badges available for daily use during the Tournament. By providing a deposit on a badge inclusive Masters package the traveller understands the nature of those badges and understand they will be entering into a badge deposit contract onsite to receive their badges and that their credit card will be charged in the amount of $10,000.00 if they do not return the badges after day of play. That contract will be returned to the traveller upon return of the badge(s) to their Experience Sport! host.

Credit Card Payments
Traveller’s authorization to use their credit card number for deposit and/or final payments indicates their complete compliance with our booking terms and conditions, whether or not traveller has actually signed the appropriate draft. Verbal authorization of traveller’s credit card confirms traveller’s reservation. Visa, MasterCard, American Express, and Electronic Funds Transfer (wire transfers) are all acceptable forms of payments.

Payment Rules
Please refer to the event specific payment schedules at experiencesport.com and/or in Experience Sport! marketing documents. The initial deposit payment can be made by wire transfer or credit card. All subsequent payments of $10,000 or more must be made by wire transfer. All Credit Card payments greater than $10,000.00, with the exception of the initial deposit, are subject to a service fee of 2.65%. Late payments are subject to a late payment fee of 2.5% of the total outstanding balance of the invoice. This fee is automatically assessed at the point where a payment is past due. Payments that are more than 14 days in arrears are subject to immediate cancellation of the entire invoice with no refund.

Airline Reservations and Changes
Experience Sport! has no affiliation with any airline. Any airline reservations done on a traveller’s behalf by Experience Sport! are subject to the applicable airline rules and regulations, changes and cancellation policies. Traveller is advised that it is their responsibility to re-confirm departure times with airlines.

Affiliation
Experience Sport! is not affiliated with any sports team, league, association or organization, unless otherwise stated.

Jurisdiction
This agreement constituted by the terms and conditions contained in this document are governed by the laws of New South Wales Australia.

I have read, fully understand and agree to be bound contractually with Experience Sport! by these terms and conditions.